It is a plan that covers a great deal of territory in all operations, from customers to employees and front-of-house operations to back-of-house operations. Karyn Polito and the state Re-Opening Task Force. The 21-page Encore Health & Sanitation Program was compiled at the request of the Massachusetts Gaming Commission (MGC) and submitted to them and to Lt. That, said Encore President Brian Gullbrants, is the small sacrifice that will be mandatory in order for the resort casino to welcome employees and guests back to 1 Broadway in the near future. Encore Boston Harbor has thought of virtually every detail in their re-opening plan submitted to the state late last week – a plan that requires multiple temperature checks, straws in their paper sleeves and even a temporary departure from the “fancy” things that were known to accompany an experience at Encore.